For those who think we should be using plain text, you also need to get with reality. As a corporate email administrator, I do not want to force my users to use Word to create “nice looking” messages and then put them as an attachment to a plain text email.

Microsoft has made significant improvements in support of standards. Just take a look at Exchange 2010 and its browser support–it now works on Safari, Firefox and Internet Explorer. Of course, Microsoft has a long ways to go and we, as their customers, should continue to push them to improve support.

For those who must have pure HTML email content, simply go to Other Actions and select View in Browser. I agree, poor solution, but if you must.

This was an excellent summary of the issue. I appreciate it.

What kind of message does that send? I interpret it like this

Microsoft: Ah, we don’t really understand the ahmm, the question, but we do have some marketing materials here that we can talk about.
Developers: NO, this is the issue, and 300 people concur.
Microsoft: Ahm, yes, this does not resemble our marketing material, thanks for the comments, now go away.

And then…. silence.

No, not good at all.