Comments on: CTRL+F and Outlook 2010: will Microsoft follow Google into design by engineers

By: Jim Sunny

Jim Sunny — Tue, 09 Mar 2010 04:53:19 +0000

Just use F3 to search. PLEASE.

By: Robfl

Robfl — Fri, 05 Mar 2010 15:24:35 +0000

Why using CTLR+F when you can simply use a search tool? When I want to know if a mail really contains the information I am looking for I simply type in let’s say “diner wednesday february 17″ into my lookeen toolbar and half a second later I have the information I want. Easy, isn’t it?

By: Matthew

Matthew — Tue, 25 Aug 2009 11:55:54 +0000

Office 2007 turned the UI upside down, and upset many in the process. Why they couldn’t change Ctrl+F to Find at the same time is really hard to understand. Keyboard shortcuts are a big issue for me because I suffer from CTS; the less I use the mouse, the less pain I get.

In Outlook 2007, if you open an e-mail, it’s not that easy to find a word in the e-mail from the keyboard:
– Ctrl+F does forward (so does Alt+W and Ctrl+Alt+F)
– Ctrl+Shift+F finds e-mails, but not text inside e-mails.
– F3 does nothing
– Ctrl+E does nothing
– Alt+E,F does nothing (this is what I used to use throughout Office 2002)
– Alt+H,FD does invoke Find in e-mails and posts, but not in Calendar items or Task items, where we have to use Alt+O,FDF.

The Quick Access Toolbar (QAT) is the only way to get a consistent keyboard shortcut for Find within Outlook 2007, but the QAT has to be set up separately for each different kind of Outlook item. I’m gradually working towards assigning Alt+9 for Find, but I still do Ctrl+F by mistake.

Microsoft were happy to deprive me of Alt+E,F but have not seen fit to give me a useable replacement for this lost key combination. Ctrl+F would have been the logical choice.

By: jonn3

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By: Drew

Drew — Tue, 28 Jul 2009 15:10:27 +0000

The CTRL-F forward function frustrates me to no end…and why does Microsoft think they can rely on SQM data to know what people want? Those who want CTRL-F to do the “Find” function have trained themselves NOT to press CTRL-F (even though we accidentally do at times) so likely the majority of CTRL-F keystrokes are currently intended to Forward…but not because people want it that way.

To get an accurate survey of what people really WANT it to do, Microsoft should implement a prompt in Outlook 2010: “You pressed CTRL-F – would you like this shortcut to Find or Forward?” and allow you to save your preference. Then Microsoft would please both camps by allowing your choice, and they could also collect data from the prompts on how many people choose which option, so they’d know what people really want for future versions of Outlook.

By: Donimo

Donimo — Wed, 01 Jul 2009 08:23:28 +0000

Can’t see that it could possibly piss off more people than it pleases to make CTRL+F be find. If they’re worried about that, can’t they just do a survey?

xpclient: For those of us who are macro-savvy, can you explain? Could one just replace CTRL+F with a macro?

By: Dorian Muthig

Dorian Muthig — Fri, 24 Apr 2009 19:20:13 +0000

I’m a big fan of options. I also think Outlook lacks a few of those compared to Word. Maybe that’s just me, but being able to assign keyboard shortcuts by preference is what I like very much, especially when using the application in different languages.

By: dugbug

dugbug — Thu, 23 Apr 2009 19:38:44 +0000

i *HATE* that ctrl-F is forward and not find in outlook.

By: Wade

Wade — Thu, 23 Apr 2009 10:51:38 +0000

Chang: From Jensen Harris’ blog:
SQM, which stands for “Service Quality Monitoring” is our internal name for what because known externally as the Customer Experience Improvement Program. It works like this: Office 2003 users have the opportunity to opt-in to the program. From these people, we collect anonymous, non-traceable data points detailing how the software is used and and on what kind of hardware. (Of course, no personally identifiable data is collected whatsoever.)

By: Chang

Chang — Wed, 22 Apr 2009 13:41:32 +0000

What’s SQM?