Comments on: Microsoft.com redesigns “Help and Support”

By: Eltawil

Eltawil — Sun, 27 Apr 2008 17:55:43 +0000

I was actually surprised when I saw the new design, I am not sure why they didn’t give us heads up before releasing it. Or maybe they did I didn’t notice it. That being said, I do like the new layout and design. It certainly screams out Microsoft with that blue color scheme. Good job Microsoft!

By: _||_

_||_ — Wed, 16 Apr 2008 18:59:44 +0000

windowshelp.microsoft.com is WAY better visually.

but, I second what some folks have said before me. when i’m at the microsoft support website, i don’t want distracting product shots, just clean quick text-solutions

also, Microsoft created the “Guided Help” and “Demos” before Apple’s support videos.

if you google a KB number, you get fast and correct results, try that with an Apple bulletin…

By: a person...

a person... — Wed, 16 Apr 2008 07:40:30 +0000

@ andrew:
apple is a smug company.

@Tom:
yes I know, if they have a country option it should have been in english because If I never clicked on every link, I couldn’t have found that.

By: Tom

Tom — Wed, 16 Apr 2008 05:37:24 +0000

@Nathan
Lies. Complete lies.

@ “a person…”
INTERNET PROTOCOLISM!

By: a person...

a person... — Wed, 16 Apr 2008 05:02:46 +0000

I’m in thailand but I don’t know thai, AND THAT WEBSITE IS IN THAI!!!! Discrimination I tell you!

By: Nathan

Nathan — Tue, 15 Apr 2008 23:54:09 +0000

The Microsoft support page looks different with a Vista user-agent than it does with XP. I imagine the screenshot above it from Vista.

By: Yert

Yert — Tue, 15 Apr 2008 23:24:40 +0000

Seems like it goes by common search terms instead of results… which mean we can search bomb the site with searches for “how to uninstall Windows and install Linux” if we want to.

By: Andrew

Andrew — Tue, 15 Apr 2008 21:49:12 +0000

Another thing I just found when typing in “suck”, is there’s a suggestion at the buttom saying “suck my ****” and when I click on that, I find myself looking at Windows ME results, does anyone get the same thing?

By: Andrew

Andrew — Tue, 15 Apr 2008 21:45:47 +0000

Notice on the Apple Support, hover over Switch 101 at the buttom, a link helping “Windows” Users to switch to make, The Windows logo…is…a window. >=O Just thought I should point that out.

By: Emil Protalinski

Emil Protalinski — Tue, 15 Apr 2008 20:23:53 +0000

@Blah, they’re working on it and you can help them out: http://arstechnica.com/journals/microsoft.ars/2008/04/09/microsoft-sta rts-development-of-msdn-library-3-0