A short chat with a MSDN Concierge about SP1

MSDNNot long ago, Microsoft has hinted towards the availability of Windows Vista Service Pack 1 on MSDN if not before the public beta. I wanted to find out if this was the case and who better to ask than the MSDN Concierge – open 24 hours, talk about great service.

3:27:43 PM System

Initial Question/Comment: When will the Windows Vista Service Pack 1 beta be made available to MSDN subscribers?

3:27:59 PM System

Bob has joined this session!

3:28:09 PM Bob

Thank you for contacting the MSDN Online Concierge. Please give me a moment while I review your question.

3:32:39 PM Bob

Long, as I know the Windows Vista Service Pack 1 will be released in second half year of 2007 and we have not got definitely release date.

3:33:18 PM Bob

You may get detail information until TechEd 2007 in Sep 2007. The more details about Windows Vista Service Pack 1 will be released in TechEd 2007

3:33:41 PM Long

I have heard there will be a public beta for SP1. Do you know when will that be available?

3:33:59 PM Bob

Let me check it. One minute please.

3:37:50 PM Bob

Long, the beta version is only available internally and there is not public download currently. Even in Connect website, there is not a download.

3:38:22 PM Long

Do you know how SP1 will affect developers or end users?

3:38:45 PM Bob

To get the beta product, you may check this website.
http://connect.microsoft.com/default.aspx

3:39:45 PM Bob

As far as I know, SP1 have below update
* Service Pack for Microsoft Windows (KB936330)
* Service Pack for Microsoft Windows (KB937286)
* Hotfix for Microsoft Windows (KB937287)
* Update for Microsoft Windows (KB938371)

3:43:52 PM Long

Thank you very much. That’s all.

3:44:10 PM Bob

You’re welcome Long. Have a nice day.

3:45:41 PM Bob

Thank you for using the MSDN Online Concierge. We are open 24 hours a day, seven days a week. Please feel free to come back again.

3:45:51 PM System

Bob has left this session!

Surprisingly, Bob makes references to a “second half of 2007” release date – although not definite, as well the list of fixes included as confirmed by APCMag last week. What’s even more interesting is that Bob reconfirms the TechEd SEA session on SP1 I made note of yesterday, which is starting to sound like the great SP1 unveiling. Thanks Bob!

9 insightful thoughts

  1. I don’t get it. Maybe it come out of my language skills 🙂
    Look at the Bob’s response: 3:37:50 PM Bob

    Long, the beta version is only available internally and there is not public download currently. Even in Connect website, there is not a download.

    and the next one: 3:38:45 PM Bob

    To get the beta product, you may check this website.
    http://connect.microsoft.com/default.aspx

    There is no logic in this.

  2. Bob conveniently left out the truth. Its not only avalable internally but also for a select group of external testers, a group thats probably in a lot of heat right now due to the leaks, but existing none the less. However he may have just left that out because its not really relevant to you if your not part of that exclusive group.

  3. What do you reckon Long, will we see a final version of Dreamscene before SP1?

    Or any kind of ‘extra’ for that matter. Has nearly been 7 weeks since you last banged the drum on this. Crack on.

  4. Compared to the customer service chat transcripts that one is used to reading up on the net, this one turned out to be fairly un-entertaining. Don’t tell me that Microsoft has finally got its customer service outsourcing right!

    But, I agree that the SP! might be the most successful piece of free yet commercial software ever.

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