Pretty much most other games are fine with the wireless version as zooming in/out is probably the second most used function of the scroll wheel and that is okay with the fluid scroll wheel.

Also as the other wired mouse is unaffected by the MS Intellipoint software is retains it default settings so it is very precise and great for FPS games.

The other option is Logitech’s VX line they have a dual use scroll wheel that can flip between click mode and free mode (what they call the fluid type scroll wheel) I personally find it very difficult to use a click wheel these days after using the free/fluid kind for so long.

As much as I’d like two mices for two uses, that’s not feasible

Surprised you weren’t aware of that though not all the models in the range have it still it’s been present on the Intellimouse line for some time & then migrated to other products.

The fluid wheel is much better for general usage in the OS or with desktop apps but it makes games that use the scroll wheel unplayable.

If you want a click wheel try the wired laser 6000 model as that comes with a click wheel, what I do to get both on my machine is install the MS IntelliPoint software for the wireless laser 6000 then I plug in the wired 6000 but manually change the driver to a generic mouse because otherwise it wont work properly and conflict with the wireless model.

This nets you the ability to use the wireless for regular usage and tweak the settings on it and use the wired for gaming where a click wheel is required.

Long:
I do miss the ‘clicks’ when scrolling the wheel too, but I’ve learnt to live with it. What’s cooler though, is the new Logitech Revolution mouse, which only clicks if you move it slowly; if you need to scroll through a massive document, scroll quickly and it doesn’t click.

About the support site, apart from their KB I’ve always found it a pain to get support from Microsoft’s support site. For example, try finding me the Microsoft Aust phone number on support.microsoft.com, because I for sure couldn’t find it. I managed to finally find an email form buried somewhere in there (can’t remember where it is anymore). Once I found it though, they were fairly nice, helpful and prompt with their responses.

But surely you can’t have trouble getting someone’s attention in Microsoft though… for everyone else, try bugging them on 13 20 58.

Not being able to receive support because you live in Australia.
Keep moaning at them via Email till they give in.

To click the scroll wheel, it’s more of a “pull” motion instead of a “push” (like EVERY OTHER MOUSE IN THE WORLD!). Try it: reach PASSED the wheel and then pull it with your finger on the front (or back or the side facing away from you… you know what I mean) instead of trying to push down on the top, which as we both know is absolutely impossible.

As for the click-less scroll, it’s the biggest reason I will be going back to Logitech when I get my next mouse.